Experienced Learning Specialist with expertise in onboarding, training delivery, and quality assurance. Committed to enhancing employee performance and customer satisfaction.
Expert in providing high-quality customer support and resolving issues effectively.
Skilled in designing and delivering training programs that enhance employee capabilities.
Proficient in monitoring and evaluating quality metrics to ensure compliance and performance improvement.
Experienced in guiding and developing team members to achieve their professional goals.
Foundever
Onboarding. training delivery. coaching. performance monitoring. cross-functional collaboration. training materials management
Foundever
Quality evaluation. KPI monitoring. coaching. compliance. performance improvement
Majorel
Customer support. complaint handling. partner communication. problem resolution. service quality
Carrefour Market
Inventory control. order processing (GOLD). stock audits. discrepancy tracking
Intelcia
Bachelor’s Degree
BTS
High School Diploma
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