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Senior Operations & Project Manager (Promoted)
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Competencies
Demonstrated experience with Operations Management.
Demonstrated experience with Business Operations.
Demonstrated experience with Operational Excellence.
Demonstrated experience with Project Management.
Demonstrated experience with Program Management.
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Languages
Summary
Senior Operations & Project Manager (Promoted) open to new opportunities
Experience
Senior Operations & Project Manager (Promoted)
Led operations and project delivery across IT, digital marketing, and e-commerce workstreams.. Built KPI-based weekly reporting to track delivery health, risks, blockers, and escalations.. Strengthened stakeholder communication through structured updates, scope alignment, and escalations.. Improved operational efficiency using automation and AI tools for reporting, documentation, and coordination.
Junior Project Manager
Supported project execution by coordinating tasks, timelines, documentation, and team communication.. Maintained trackers, checklists, templates, and weekly status updates to improve delivery discipline.. Assisted in requirement gathering, scope alignment, ownership mapping, and follow-ups for timely closures.. Coordinated with cross-functional teams (design, dev, SEO, content, ads) to ensure on-time delivery.
Global Sales Manager (Client & Delivery Coordination)
Managed international client acquisition and sales operations for IT/digital services (US/UK/Europe).. Built and managed a pipeline of 80–120 qualified leads/month through inbound + outbound outreach.. Coordinated client requirements with delivery teams to align scope, milestones, and timelines.. Built weekly dashboards to track pipeline health, conversions, and revenue performance.