Mark - Customer Service Professional with 9+ Years in Call Center & Remote Support

Nairobi, Nairobi Area, KenyaRemoteen

Gained over 9 years of experience in customer service across call center and remote roles

Demonstrated versatility by working both at the front face-to-face and remotely

Published on CazVidVideo interview availableOpen to remote

Summary

Versatile customer service professional with over 9 years of experience handling client interactions both remotely and onsite, passionate about serving and community impact.

Video Resume

Key Achievements

Developed a strong passion for serving clients and making a community impact

Skills

Customer ServiceExpert

Provided customer support in diverse environments, ensuring client satisfaction

Remote SupportAdvanced

Engaged in remote customer service roles, utilizing virtual communication tools

Communication SkillsExpert

Effectively communicated with clients to resolve issues and provide information

Client Relationship ManagementIntermediate

Built rapport and maintained positive interactions with clients over extended periods

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