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Mark
Remote Customer Service Agent
Video resume
Remote Customer Service Agent
I am a versatile individual with over 9 years in the customer service industry. I have fulltime experience in the call center and also remote. I bring forth great experiences and I also have a passion to serve and a very good teal player. This makes me stand out and explore great avenues for growth.
Contact
Nairobi, Nairobi Area, Kenya
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided customer support in diverse environments, ensuring client satisfaction
Remote SupportAdvanced
Engaged in remote customer service roles, utilizing virtual communication tools
Communication SkillsExpert
Effectively communicated with clients to resolve issues and provide information
Client Relationship ManagementIntermediate
Built rapport and maintained positive interactions with clients over extended periods
Summary
Versatile customer service professional with over 9 years of experience handling client interactions both remotely and onsite, passionate about serving and community impact.
Key Achievements
- Gained over 9 years of experience in customer service across call center and remote roles
- Demonstrated versatility by working both at the front face-to-face and remotely
- Developed a strong passion for serving clients and making a community impact
Skills
Customer ServiceRemote SupportCommunication SkillsClient Relationship Management
Published on CazVid - May 17, 2026