Experienced in multiple customer service roles with a focus on supporting US clients through various communication channels and back-office operations.
Provided support and solutions to US clients across various communication channels.
Engaged in sales and retention activities, maintaining client relationships and resolving issues.
Performed data entry and back office tasks related to customer accounts, credit, and insurance records.
Worked with credit scores, credit cards, and insurance documentation in customer accounts.
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Gained experience working with patient-related information and support processes.
