Experienced bilingual assistant skilled in client communication, document translation, and scheduling across legal, health insurance, and hospitality sectors.
Extensive experience handling client inquiries, scheduling, and customer service in various roles.
Translated legal and medical documents to facilitate communication for Spanish and English speakers.
Managed appointments and coordinated schedules across legal, medical, and hospitality sectors.
Utilized CRM platforms, Lawlab, and Cerenade for client data management and operational support.
Supported client onboarding, billing, and service delivery in insurance and hospitality environments.
Santanna Law office
Primary point of contact for immigration law offices., Answering phone calls from clients, USCIS, court, and law enforcement agencies., Scheduling existing clients and potential new clients., Translation of documents (declarations of clients)., Customer service expedites and updating invoices.,...
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