Experienced professional with over 6 years in account management, sales, marketing, and fraud prevention. Adept at building relationships, executing growth strategies, and optimizing operations across diverse industries.
Develops and maintains strategic client relationships, driving revenue and ensuring high satisfaction levels.
Identifies opportunities for cross-selling and upselling, and executes account growth strategies.
Analyzes account performance data and provides executive reports to optimize outcomes.
Coordinates events and manages daily operations, improving efficiency and customer satisfaction.
Sunflower Technologies
Manage strategic client relationships and drive revenue growth through consultative account management., Develop and execute account growth strategies while acting as primary liaison between clients and internal teams., Identify upselling and cross-selling opportunities within existing accounts to...
Sunflower Technologies
Conducted in-depth market research and competitor analysis to inform business strategy., Coordinated marketing events, trade shows, and product launches to increase brand visibility., Managed CRM database, scheduling, and lead qualification processes to support sales operations., Provided...
The Floral Designer – Malta
Oversaw daily operations, billing, and executive-level reporting with 100% accuracy., Reduced inventory waste by 15% through improved tracking and vendor coordination., Managed logistics for over 60 events, including weddings and corporate functions., Resolved 90% of client inquiries on first...
Business Administration
English
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Manages fraud cases, ensures compliance, and collaborates on risk mitigation strategies.
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Managed 300+ confidential fraud cases monthly, ensuring compliance and accuracy., Reduced fraudulent activity by 35% through proactive detection and monitoring., Collaborated with risk and compliance teams to implement loss-prevention strategies., Guided customers on fraud prevention and account...