Economist with over 12 years of call center, BPO, sales, and retention experience, specializing in customer satisfaction and loyalty initiatives.
Provided support and solutions to customers, ensuring satisfaction in telecom and BPO settings.
Managed outbound and inbound calls aimed at increasing sales and customer retention.
Experience in handling internet, cable, and telecommunications service sales and support.
Over 12 years of managing call center activities, including telemarketing, customer service, and retention.
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Seeking remote opportunities leveraging extensive call center and BPO experience.
