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Total Rewards Intern
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Competencies
Delivered customer support in banking and educational sectors, handling inquiries and ensuring service quality.
Managed documentation, organized travel and hotel operations, and supported internal processes.
Assisted in data collection, reporting, and benchmarking related to compensation and benefits programs.
Strengthened communication skills through international exchange, adapting to diverse customs and expectations.
Collaborated with HR teams, hotel staff, and clients to ensure smooth operations and documentation accuracy.
Education
Languages
Summary
Dedicated professional experienced in customer service, administrative support, and data analysis across hospitality, banking, and cultural sectors. Proven ability to adapt to diverse environments and ensure efficient operations.
Key Achievements
- Supported administration and analysis of compensation and benefits programs in an HR internship.
- Enhanced cross-cultural communication and language skills through a cultural exchange experience.
- Provided comprehensive customer support for banking and educational services, ensuring compliance and user satisfaction.
Experience
Total Rewards Intern
Supported the administration and analysis of compensation and benefits programs., Assisted in data collection, reporting, and benchmarking related to salaries and incentives., Collaborated with HR teams to ensure accurate documentation and compliance with internal policies.
Cultural Exchange Participant
Strengthened cross-cultural communication by interacting daily with an American host family and adapting to new customs and expectations., Managed household responsibilities and coordinated schedules, demonstrating reliability, independence, and strong time-management skills., Improved English...
Customer Service Advisor – CSU
Assisted students by providing clear information on academic services, payments, and administrative procedures., Supported internal processes and ensured compliance with company protocols.
Call Center Advisor – Daviplata
Delivered customer support for the Daviplata mobile banking platform., Handled account updates, government subsidy inquiries, and user assistance regarding financial security., Maintained service quality following company guidelines.
Administrative Assistant – Hotel Operations
Operated internal systems for document reception and dispatch., Guided clients through tourism packages and travel services., Managed organizational tasks and implemented document archiving procedures.