Experienced in sales, account management, and customer retention across diverse industries including telecommunications, logistics, real estate, and technology. Skilled in team leadership, process optimization, and client relationship building.
Utilized Salesforce extensively for client management and sales tracking across roles.
Developed and managed complex reports, spreadsheets, and data analysis for sales and business planning.
Provided personalized support, handled high-pressure situations, and improved customer retention rates.
Managed client accounts, optimized inventories, and maintained strong relationship continuity.
VXI Guatemala
Experienced in assisting business clients through inbound calls, providing quick, clear, and effective solutions to technical issues or administrative inquiries., Skilled in identifying sales and improvement opportunities during calls, offering additional products or services (such as speed...
Heavy Haulers International
Proficient in making cold calls to generate sales., Creation of strong and effective relationships with clients, providing a quick and professional response to inquiries and needs., Efficient coordination and scheduling with transport teams for the timely delivery of equipment to clients., Constant...
Productos Tía Tina
Extensive experience in the use of advanced Microsoft Excel functions, report creation, and efficient spreadsheet management., Successfully lead and supervise the sales team, implementing effective strategies to achieve objectives and increase company revenue., Effective follow-up to maintain...
Bachelor’s
Bachelor’s
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