Experienced interpreter and team leader with a strong background in healthcare, technical support, and retail. Skilled in multitasking, communication, and problem-solving.
Experienced in providing precise medical interpretation for LEP patients and healthcare providers across multiple settings.
Supported customer needs by resolving issues and managing client interactions in retail, telecom, and service roles.
Provided technical assistance for desktop and peripheral devices, troubleshooting technical issues for users.
Led scheduling and managed team operations in collections, cashier, and interpretation departments.
AMN Language Service
Providing great medical interpretation to both the Limited English Proficiency (LEP's) patients and also the Medical Providers., Ensuring that everything was understood from both sides.
LLS Language Line Solutions
Started as an over the phone interpreter for 911 calls, insurance companies, school districts, and several other roles., Trained in medical terminology and scenarios.
Muñoz and Associates
Worked in several campaigns like Banamex as a collections agent., Helped make schedules for other agents and took care of difficult clients.
HOMEDEPOT MEXICO S DE RL DE CV
Supported and provided solutions to customer problems., Supplied cashiers with change and managed schedules.
Turism
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Managed deli store events and scheduling, ensuring smooth operations and team coordination.
TELETECH SA DE CV
Provided technical support for desktop and peripherals.
LASON S. A. DE C. V.
OFFICE DEPOT S. A. DE C. V.
EXPOCASA S. A. DE C. V.
ZWANENBERG DE MÉXICO S. A. DE C. V.
In charge of deli store events and scheduling for coworkers.
