Dedicated customer service advisor with experience supporting US clients, managing calls, accounts, and resolving customer issues across multiple roles. Skilled in handling inquiries and improving customer experience.
Delivered customer support via calls and inquiries handling for US clients across multiple roles.
Managed inbound calls efficiently, addressing customer needs and inquiries at both organizations.
Handled customer accounts and resolved issues related to client services at CONCENTRIX.
Managed petitions, complaints, and claims effectively, ensuring customer concerns were directed or addressed.
24/7 COLOMBIA S.A.S
Atención al cliente de Estados Unidos, Atender llamadas, PQR
CONCENTRIX
Atención al cliente de Estados Unidos, Atender llamadas, PQR, Manejo de cuentas
Bachiller
Maestro en música
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