Dedicated professional experienced in customer support, reservations, and sales within travel and hospitality. Skilled in multi-lingual communication and technical assistance.
Experience in handling customer inquiries, support, and service across multiple industries and languages.
Proficient in managing booking processes, changes, and confirmations for travel and hospitality sectors.
Able to assist customers in English and French, facilitating effective communication and service delivery.
Experience promoting and selling travel services and excursions to clients, increasing revenue opportunities.
Go Majestic DMC
Go Majestic DMC
United Nearshore Operations
Soporte técnico y servicio al cliente para varias cuentas de la empresa.
AloricaDR
Hola Tours & Travel
Representante de ventas y servicio al cliente para la cuenta de Air Canada Vacations. Asistiendo pasajeros en ingles y francés. Cambios de vuelos, confirmación de traslados, cambios de hotel, venta de excursiones entre otros servicios.
Licenciatura
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Provided technical assistance and support to customers, resolving issues efficiently.
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