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Competencies
Consistently provides exceptional service, addressing customer needs and enhancing their experience.
Skilled in coordinating recreational and social events, ensuring seamless execution and participant satisfaction.
Effective listener and communicator, adept at addressing inquiries and facilitating team collaboration.
Able to identify issues promptly and implement practical solutions in fast-paced environments.
Education
Summary
Dedicated professional with hands-on experience in recreation, hospitality, and customer engagement. Known for problem solving, positive attitude, and delivering exceptional service in dynamic settings.
Key Achievements
- Organized and facilitated adult league games and tournaments, ensuring smooth operations and accurate scorekeeping.
- Delivered high-quality service to club members in upscale environments, enhancing customer satisfaction.
- Managed multiple responsibilities including payroll submission, event organization, and customer engagement across various roles.
Experience
Attend to Customers in Recreation Center (check players in & keep scores) answer to phone calls. Organize/facilitate adult league games/tournaments (track game stats). Submit payroll data. Managed inventory of concessions and facility equipment, assisted with restocking and organization as needed. Concession stand attendant, processed cash and card transactions. Create flyers/t-shirt designs
High quality service to club members in a fast-paced upscale environment. Serve multiple table parties, special requests and social club events. Maintain clean workstations. Some bartending experience
Customer service in bistro, formal dining, bar, as well as poolside