Dedicated professional with hands-on experience in recreation, hospitality, and customer engagement. Known for problem solving, positive attitude, and delivering exceptional service in dynamic settings.
Consistently provides exceptional service, addressing customer needs and enhancing their experience.
Skilled in coordinating recreational and social events, ensuring seamless execution and participant satisfaction.
Effective listener and communicator, adept at addressing inquiries and facilitating team collaboration.
Able to identify issues promptly and implement practical solutions in fast-paced environments.
City of Lubbock Parks & Recreation
Attend to Customers in Recreation Center (check players in & keep scores) answer to phone calls. Organize/facilitate adult league games/tournaments (track game stats). Submit payroll data. Managed inventory of concessions and facility equipment, assisted with restocking and organization as needed. Concession stand attendant, processed cash and card transactions. Create flyers/t-shirt designs
Rivercrest Country Club
High quality service to club members in a fast-paced upscale environment. Serve multiple table parties, special requests and social club events. Maintain clean workstations. Some bartending experience
Walnut Creek Country Club
Customer service in bistro, formal dining, bar, as well as poolside
BA
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