Jabir - Executive Virtual Assistance

Demonstrated experience with Email Management.

Demonstrated experience with Calendar & Schedule Management.

Demonstrated experience with Customer Support (Phone & Email).

Demonstrated experience with Clerical & Office Management Skill.

Demonstrated experience with Presentation Creation (PowerPoint/Google Slides).

Provide a high level of executive support, including inbox management, calendar management and preparing presentations.. Enhanced executive productivity by improving inbox management processes, reducing inbox clutter by 30%.. Managed email correspondence and scheduling for multiple executives, improving response and ensuring deadlines were consistently met.. Conducted web research and prepared reports, generating actionable insights that supported decision-making and enhanced team efficiency.. Provided customer support via email and phone, resolving over 150 inquiries per month while maintaining a 98% satisfaction rate.

Delivered exceptional customer support, managing up to 50 inquiries daily across different communication platforms with a 95% customer satisfaction rate.. Handled over 300+ customer inquiries monthly via phone and email, demonstrating excellent communication and phone etiquette while maintaining a 95–98% customer satisfaction score.. Resolved customer issues using strong problem-solving skills, reducing repeat inquiries by 25% and ensuring efficient service delivery.. Performed clerical and administrative support tasks, including data entry and documentation updates, accurately processing 1,000+ customer records with a 99% accuracy rate.