Accomplished support specialist with over 8 years in call centers, emphasizing remote, Texas-enabled technical assistance and customer service. Skilled in troubleshooting, communication, and delivering prompt, effective solutions.
Managed customer interactions, resolving issues efficiently and ensuring high satisfaction levels.
Provided technical assistance and troubleshooting for software and hardware issues remotely.
Demonstrated clear, professional communication skills in customer interactions and team collaboration.
Facilitated remote customer service using remote tools and technology specific to Texas-enabled support.
Hexaware
I help the customer remotely go into their PC to install the McAfee Antivirus App. Working from home!!!!!
The Best Solution
I sold cable, phone, and internet for different companies., I also sold home security and electricity!!!!
Arvato
I was selling office 365 subscriptions just to companies!!!!
High School Diploma
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