Dedicated customer service agent with bilingual capabilities and experience in handling diverse client inquiries. Adept at communication, conflict resolution, and supporting team objectives in fast-paced environments.
Handled customer inquiries and resolved issues efficiently in a support role.
Communicated fluently in two languages, enhancing service accessibility and client satisfaction.
Managed customer concerns and facilitated solutions to ensure positive outcomes.
Collaborated with team members to address customer needs and improve service delivery.
Alorica Company
Master's Degree
Bachelor
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