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Gregory
Customer Service & Technical Support Specialist with 5+ years experience
Video resume
Customer service
Customer service
Contact
Santo Domingo, Nacional, Dominican Republic
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and solutions to customers, ensuring escalation and resolution of issues.
Technical SupportIntermediate
Assisted customers with technical problems, integrating technical knowledge into service delivery.
Communication SkillsAdvanced
Effectively communicated complex information to diverse customer bases in a call center environment.
Software Development KnowledgeBeginner
Utilized foundational software development knowledge to enhance support tasks and internal processes.
Summary
Dedicated call center professional with over five years of experience in customer service, technical support, and software development knowledge. Based in Santo Domingo, Dominican Republic, with a focus on delivering effective client solutions.
Key Achievements
- Over five years of experience in call center industry, specializing in customer service and technical support
- Developed comprehensive technical support skills adaptable to various customer needs
- Contributed to the integration of software development knowledge into customer service practices
Skills
Customer ServiceTechnical SupportCommunication SkillsSoftware Development Knowledge
Published on CazVid - Jul 3, 2025