This is my profileContact via CazVidFernando
Customer Care Professional with 5+ years in Telecommunications and Sales
Contact
San Pedro de Macorís, San Pedro de Macorís, Dominican Republic
Available on CazVid
Competencies
Customer ServiceIntermediate
Skilled in addressing customer needs, resolving issues, and ensuring positive experiences.
Sales & Relationship BuildingIntermediate
Experienced in engaging clients, understanding their needs, and closing sales effectively.
Communication SkillsIntermediate
Proficient in clear, effective communication tailored to diverse audiences.
Problem SolvingBeginner
Capable of identifying issues and providing practical solutions in customer interactions.
Education
High School Diploma
Colegio San Pedro Apostol
Languages
EnglishFluent
SpanishFluent
Summary
Dedicated professional with over 5 years in customer service and sales, excelling in client engagement, problem resolution, and driving business growth in the telecom industry.
Key Achievements
- Provided exceptional customer support at SiriusXm Radio, enhancing client satisfaction and retention.
- Handled high-volume customer inquiries at AT&T, contributing to improved service efficiency.
- Successfully driven sales growth through personalized client engagement at Optec USA Inc. and Acquire BPO.
- Developed strong communication skills and problem-solving abilities across multiple customer service roles.
Experience
Customer Care Professional
SiriusXm Radio via Stream Global Services
Customer Services Representative
AT&T
Sales Representative
Optec USA Inc.
Sales Representative
Acquire BPO
Self Employed
Skills
Customer ServiceSales & Relationship BuildingCommunication SkillsProblem Solving
Published on CazVid - Jun 2, 2026