View Fabián's professional profile on CazVid.
Demonstrated experience with Windows.
Demonstrated experience with macOS.
Demonstrated experience with Remote Desktop tools.
Demonstrated experience with Microsoft Office.
Self‑Employed
Provide remote/on‑site IT support for hardware, software, and network troubleshooting., Install OS, peripherals, antivirus, cloud tools and perform maintenance., Manage logistics for equipment installation., Assist clients in English and Spanish with clear communication.
Monge
Provided customer service and technical product recommendations., Supported inventory and warehouse coordination.
Chiquita Brands International (Mundimar)
Coordinated shipment logistics and documentation., Communicated with international clients in English and Spanish., Ensured timely deliveries and resolved operational issues.
Teletech
Handled inbound/outbound support (phone, chat, email) for U.S. clients., Provided troubleshooting and Tier 1 support., Consistently met SLAs and performance metrics.
Advanced English Teaching Studies
Tourism Course for English Speakers
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Demonstrated experience with Basic network troubleshooting.
Hewlett Packard (Costa Rica)
Provided technical support and hardware logistics for enterprise clients., Diagnosed technical issues and worked with ticketing processes., Coordinated asset tracking, delivery and replacements., Worked daily with U.S. teams and customers in English.
Ministry of Public Education (MEP)
Taught English using structured methodologies., Developed communication and leadership skills.
