This is my profileContact via CazVidFabián
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Competencies
Demonstrated experience with Windows.
Demonstrated experience with macOS.
Demonstrated experience with Remote Desktop tools.
Demonstrated experience with Microsoft Office.
Demonstrated experience with Basic network troubleshooting.
Education
Languages
Summary
View Fabián's professional profile on CazVid.
Experience
IT Support Technician
Provide remote/on‑site IT support for hardware, software, and network troubleshooting., Install OS, peripherals, antivirus, cloud tools and perform maintenance., Manage logistics for equipment installation., Assist clients in English and Spanish with clear communication.
Commercial / Customer Service / Logistics Assistant
Provided customer service and technical product recommendations., Supported inventory and warehouse coordination.
Customer Service & Logistics Representative
Coordinated shipment logistics and documentation., Communicated with international clients in English and Spanish., Ensured timely deliveries and resolved operational issues.
Customer Service Representative with Tech Support
Handled inbound/outbound support (phone, chat, email) for U.S. clients., Provided troubleshooting and Tier 1 support., Consistently met SLAs and performance metrics.
Technical & Logistics Solutions Representative
Provided technical support and hardware logistics for enterprise clients., Diagnosed technical issues and worked with ticketing processes., Coordinated asset tracking, delivery and replacements., Worked daily with U.S. teams and customers in English.
English Teacher
Taught English using structured methodologies., Developed communication and leadership skills.