Experienced in handling client interactions, managing administrative tasks, and supporting operational teams. Committed to providing high-quality service and effective communication in fast-paced environments.
Delivered excellent customer support through direct interaction and communication, ensuring client satisfaction.
Communicated clearly and effectively with clients and team members both in person and over phone channels.
Assisted with agenda management and administrative tasks to support operational efficiency.
Handled queries and complaints, resolving conflicts with a focus on client satisfaction.
Multi Spa
Atención directa a clientes de forma presencial y telefónica., Coordinación de agendas y apoyo administrativo., Manejo de consultas, quejas y seguimiento a solicitudes., Apoyo al equipo operativo para garantizar un servicio de calidad.
Caja Costarricense de Seguro Social (CCSS)
Atención telefónica a usuarios., Orientación e información sobre servicios institucionales., Manejo de alto volumen de llamadas manteniendo calidad y respeto.
Hidroponía
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Worked collaboratively with teams to ensure quality service and operational support.