This is my profileContact via CazVid
Evert
Customer Service & Tech Support Specialist with 4+ Years in Call Centers
Video resume
Customer service representative
I have more than 4 years of experience as customer service and tech support agent
Contact
Managua, Managua, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Applied in handling customer inquiries, resolving issues, and ensuring customer satisfaction.
Technical SupportIntermediate
Utilized technical knowledge to troubleshoot and resolve product or service issues for clients.
SalesIntermediate
Engaged in sales activities within call center operations to support revenue goals.
Back Office OperationsBeginner
Handled administrative and support tasks related to call center workflows and documentation.
Tech SavvyAdvanced
Demonstrated proficiency with tech tools and systems relevant to remote inbound call centers.
Summary
Experienced customer service and technical support agent with over 4 years in call centers, specializing in remote support, sales, and back office functions.
Key Achievements
- Gained over four years of professional experience in customer service, technical support, sales, and back office roles.
- Developed technical Savvy skills applicable to remote inbound call center environments.
- Demonstrated consistent commitment to providing quality support and service in call center settings.
Skills
Customer ServiceTechnical SupportSalesBack Office OperationsTech Savvy
Published on CazVid - Jul 3, 2025