Erik - Customer Service Agent with Bilingual and Graphic Design Skills

Provided bilingual and semi-bilingual customer support, managing inquiries and credit line processes.

Categorized calls and scheduled appointments to streamline customer interactions at Teleperformance.

Created digital and print visual materials, including vectorization and proposals, during internship.

Basic experience in developing software components and webpages.

Atención línea de crédito In bound.

Atención línea de crédito In bound.

Atención línea de crédito In bound, Tipificación de llamadas, Agendamiento de citas.

Elaboración y propuestas de material visual Digital e impresos, Cotizaciones, Vectorizar objetos, Correo masivo, Mailing por medio de la plataforma mailchimp.