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Erick
Customer Service and Appointment Setter with over 20 years of experience
Video resume
Contact
Competencies
Extensive experience in delivering exceptional customer support and resolving client issues efficiently.
Proven ability to drive sales growth through effective communication and customer engagement.
Skilled in managing accounts receivable and recovering outstanding balances.
Experienced in scheduling and coordinating client meetings to optimize business operations.
Strong verbal and written communication abilities developed through diverse customer-facing roles.
Education
Languages
Summary
Dedicated professional with over 20 years in customer service, sales, and collections. Adept at building client relationships, increasing sales, and managing collections efficiently. Committed to delivering exceptional support and operational excellence.
Key Achievements
- Provided consistent high-quality customer service across multiple industries, enhancing client satisfaction.
- Managed collections at Connect International, improving recovery rates and financial outcomes.
- Successfully handled sales and customer engagement at various organizations, increasing revenue opportunities.
- Developed strong communication skills through diverse roles in customer service and sales.
Experience
customer service
customer service
customer service
customer service -sales
Collection
customer service -sales
customer service -sales
appointment setter
Skills
Video Transcript
Customer service
Hi everyone, my name is Eric. I'm 46 years old. I'm self-motivated. My family is my motivation for everything. Like I said, I'm somebody very responsible. I worked in call centers already for over 18 years now. And worked in call centers and customer service, retention collections, sales, heart sales, soft sales. Done pretty much everything and I like to be a part of your team. Thank you. Thank you.