Dedicated call center professional with over 14 years of experience in customer service, technical support, and sales support roles, passionate about delivering excellent service and team collaboration.
Handled customer inquiries and support in a call center setting, providing technical assistance and service.
Participated in sales activities parallel to customer support and technical roles, contributing to sales processes.
Provided technical assistance and support as part of multi-role responsibilities in a call center environment.
Collaborated effectively with team members in a high-volume call center to achieve service and sales goals.
Confecciones Mirsa
Confecciones Samia
Cartotecnica Centroamericana
Construction Industry
Contrada Enterprise
Sykes Enterprise El Salvador | Metlife Auto & Home
High School
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