This is my profileContact via CazVid
Diego
Customer Service & Technical Support with 9+ years in Call Centers
Video resume
Customer service representative
I have experience in customer service , tech support, sales and collections and little bit of supervisor skills more than 9 years of experience in call center indsutry
Contact
Guate, Guatemala, Guatemala
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support and assistance in high-volume call center settings.
Technical SupportIntermediate
Addressed technical issues and supported clients with their product-related concerns.
CollectionsAdvanced
Managed collection processes, engaging with clients to recover debts professionally.
Sales & RetentionIntermediate
Engaged in sales and retention efforts aimed at customer satisfaction and loyalty.
Supervision SkillsBeginner
Gained initial supervisory skills supporting team management and training.
Summary
Customer service representative with over 9 years of diversified experience in call centers, including customer support, collections, sales, and supervision.
Key Achievements
- Gained extensive experience across customer service, tech support, collections, and sales.
- Developed supervisor skills over a career spanning more than 8 years in call center environments.
- Handled diverse roles including collections, customer support, and retention strategies.
Skills
Customer ServiceTechnical SupportCollectionsSales & RetentionSupervision Skills
Published on CazVid - Jul 3, 2025