Dedicated professional with experience in customer service, tech support, fraud prevention, and logistics. Skilled in software tools and communication, committed to improving operational efficiency and client satisfaction.
Handled customer inquiries, technical support, and fraud prevention, ensuring client satisfaction.
Provided technical assistance across various platforms, troubleshooting issues effectively.
Coordinated deliveries and pickups, utilizing dispatch software to improve operational efficiency.
Utilized Illustrator, Photoshop, and Premiere for design and video editing tasks.
Allied Global
Alorica
Advanced Call Center Technologies (ACT)
Freightsmart Logistics
Basicos
Bachiller en Medicina
Bachiller en Diseño Grafico
Bachiller en Ciencias y Letras por Madurez
Extensive experience with Word, PowerPoint, and Excel for documentation, presentations, and data management.