Experienced professional skilled in customer relations, language instruction, and interpretation. Adept at fostering communication, delivering exceptional service, and supporting educational development across diverse settings.
Handled customer interactions in call centers, managing reservations and client inquiries efficiently.
Taught English and French in high school and language courses, fostering communication and cultural understanding.
Provided interpretation in medical, religious, and community settings, translating between English and Haitian Creole.
Demonstrated problem solving, teamwork, emotional intelligence, and responsibility across roles.
Ecco Call Center (Hotel Planner)
Managed hotel reservations and assisted clients with booking services.
WLC Contact Center
Conducted outreach calls to patients, assessed their needs, and connected them with specialists for health support.
Seventh-day Adventist High School
Designed and delivered bilingual lessons, supporting student language development.
Fuente de Salvation
Taught French language courses, fostering communication skills and cultural awareness.
Community Outreach
Provided interpretation for American pastors and doctors, translating between English and Haitian Creole.
Bachelor of Science
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Applied analytical skills to resolve customer and student issues effectively in various service environments.
