César - Customer Service and Sales Professional with 8-10 years of experience

Jalpatagua, Jutiapa, GuatemalaRemotoen

Managed a portfolio of 1-2 million dollars as Collections Accounts Manager, reducing company's net credit loss

Coordinated sales and recruitment processes in the freight industry, including data entry and procedural analysis

Publicado en CazVidVideo entrevista disponibleAbierto a remoto

Resumen

Experienced professional with 8-10 years in sales, collections, and customer service, with a background in business ownership and technical support.

Provided specialized technical support for software services on Windows and Apple platforms

Customer ServiceExpert

Delivered outstanding customer service via face-to-face, phone, and email interactions across all levels.

Sales CoordinationIntermediate

Coordinated sales efforts and recruitment processes within the freight industry, supporting business growth.

Accounts ManagementAdvanced

Managed and analyzed large accounts, focused on credit recovery and reducing past due balances.

Technical SupportIntermediate

Provided technical support for software services on Windows and Apple devices tailored to client needs.

Business OwnershipBeginner

Owned and operated a personal business prior to COVID-19, gaining entrepreneurial experience.

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