Professional with a decade of expertise supporting high-security environments and delivering excellent customer support across diverse sectors.
Led security teams and client support in bilingual environments, ensuring effective communication and operational safety.
Handled client inquiries, troubleshooting, and account management for satellite radio and mobile service providers.
Managed finances, payroll, inventory, and overall operations in retail and food service businesses.
Monitored security routes and patrols for the U.S. Consulate, reporting risks and ensuring safety protocols.
Intercon Servicios de Seguridad privada
As a bilingual supervisor the main objective is to know each and every one of the positions within the Consulate General of the United States in Guadalajara as well as the routes of the mobile patrols., Support GFC (commander) in any assigned task and covering each required position with...
Teleperformance
Provide service to clients of the SiriusXM company, located in the United States that provide satellite radio service., Basic troubleshooting, activations, account closings, plan changes and payment processing among others.
Gel Wings
In charge of the kitchen, tables and finances of the establishment.
Videojuegos Guerreros
Receive money collected from all routes to record and manage assets as well as make the corresponding deposits., Having the local winery in my charge and a total of 8 people also in my charge.
Technical diploma
Technical diploma
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Supervised garment quality control, including seams, finishing, embroidery, and packaging for fashion products.
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Budgeting and analyzing the payment capacity of each client in order to grant the largest possible amount in personal loans based on the unique needs of each person., Manage potential customers by phone and in person.
TeleTech
Provide telephone service to customers of the mobile telephone company T-Mobile residing in the United States and Puerto Rico., Help the customer understand their cell phone bill as well as provide basic technical support on all cell phones of all brands., Make contracts and activations for new...
D’Joanna
Carry out and maintain an updated inventory of the garments that go out for customers and keep a count of the production of new garments., File and review paid and pending notes for later billing., Maintain contact with customers in order to supply any missing merchandise.
Casa de Moda
Supervise the quality of the garments before they are delivered to the client., From the quality of the seams to the finishing details and, where appropriate, embroidery., Labeling and packaging.
Hispanic Teleservices
Provide telephone service to Reliant Energy company customers residing in the state of Texas, United States., Help the customer understand their electric bill as well as do the meter reading themselves and clarify any questions about their account with Reliant Energy., Explain the current rate plan...
