Carlos - Customer Service & RCM Specialist with diverse experience in client support and billing

Provided customer support through multiple channels, including phone and chat platforms.

Managed billing processes in the Acute Billing Department, ensuring accuracy and timeliness.

Utilized verbal and written communication skills to deliver clear, effective service.

Demonstrated ability to prioritize tasks efficiently in customer service and billing roles.

Collaborated with team members across roles to deliver seamless customer experiences.