Carlos - Customer Service & Appointment Setter with 5+ years experience

Managua, Managua, NicaraguaRemoteen

Served as a Customer Service Representative and Supervisor at Capital One for 5 years.

Handled appointment setting remotely for automotive and legal clients.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in customer service, appointment setting, and team supervision with over 5 years in banking, retail, and legal support.

Customer ServiceAdvanced

Provided customer support, problem resolution, and client interaction at major financial and retail institutions.

Appointment SchedulingIntermediate

Organized and managed appointment setting remotely for automotive and legal clients.

SupervisionIntermediate

Supervised customer service operations at Capital One, overseeing team performance.

Client RelationsAdvanced

Maintained professional relationships with clients from retail and legal sectors ensuring customer satisfaction.