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Carlos
Customer Service & Appointment Setter with 5+ years experience
Video resume
Virtual Assistant and Customer service representat
Worked as a CSR for Capital One for 5 years and for SAKS 5th Avenue as CSR. I worked as a appointment setter for Rock Honda Fontana CA and as Intake Specialist for a Law Firm. nI'm looking forward to hear from you. nnBest regards nnCarlos
Contact
Managua, Managua, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support, problem resolution, and client interaction at major financial and retail institutions.
Appointment SchedulingIntermediate
Organized and managed appointment setting remotely for automotive and legal clients.
SupervisionIntermediate
Supervised customer service operations at Capital One, overseeing team performance.
Client RelationsAdvanced
Maintained professional relationships with clients from retail and legal sectors ensuring customer satisfaction.
Summary
Experienced in customer service, appointment setting, and team supervision with over 5 years in banking, retail, and legal support.
Key Achievements
- Served as a Customer Service Representative and Supervisor at Capital One for 5 years.
- Handled appointment setting remotely for automotive and legal clients.
- Managed customer interactions and scheduling for retail and legal sectors.
Skills
Customer ServiceAppointment SchedulingSupervisionClient Relations
Published on CazVid - Jul 3, 2025