Experienced in managing customer inquiries, coordinating operations, and preparing performance reports with a focus on high-quality service delivery.
Utilized Word, Excel, PowerPoint, and Outlook for reporting, documentation, and presentations.
Managed documents, spreadsheets, and scheduling using Drive, Docs, Sheets, and Calendar.
Handled inquiries and complaints effectively, ensuring clear communication and customer satisfaction.
Ensured operational processes adhered to standards and protocols through coordination and verification.
Food Gamer
Gestionar y resolver las consultas y quejas de los clientes a través de múltiples canales digitales, garantizando la precisión y una alta satisfacción del cliente., Coordinar y verificar los procesos operativos, garantizando el cumplimiento de los estándares de servicio y los protocolos de control...
Pregrado
Bachiller académico
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Elaborated detailed performance reports, managing data meticulously.
