Experienced dispatch supervisor with a proven track record of workflow management, team supervision, and operational accuracy, seeking to leverage multitasking and negotiation skills in a dynamic logistics or operations role.
Managed and optimized dispatch and service workflows to ensure efficiency and accuracy.
Supervised dispatch staff, making final decisions and handling escalations.
Negotiated effectively to resolve issues and coordinate services.
Handled multiple responsibilities simultaneously to maintain service quality.
Ensured complete accuracy in dispatch processes and communication.
Teleperformance
Solvo Global
Bachelor of Science Degree