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Ali
Customer Service & Collections Representative
Contacto
Funza, Cundinamarca, Colombia
Disponible en CazVid
Competencias
English
Experiencia demostrada en English.
Spanish
Experiencia demostrada en Spanish.
Customer service
Experiencia demostrada en Customer service.
Phone etiquette
Experiencia demostrada en Phone etiquette.
Handling challenging customers
Experiencia demostrada en Handling challenging customers.
Educación
Technical Degree, Visual Design
Unicompensar
2023 - 2026
Bilingual Program
University of Cundinamarca
2018 - 2018
Emerald Cutting and Jewelry Training
Escuela de Joyería Macorlyn
2020 - 2022
High School Diploma
IED Bicentenario
2017 - 2018
Idiomas
EnglishFluent/Bilingual
SpanishNativo
Resumen
Perfil profesional
Experiencia
Customer Service & Collections Representative
Konecta
Ene 2024 - Ene 2026
Managed customer accounts and successfully followed up on payment agreements.. Provided phone-based customer support with a results-oriented approach.. Consistently met and exceeded company productivity and performance targets.
Bilingual Customer Service Agent
Teleperformance
Ene 2020 - Ene 2023
Provided high-quality customer service in both English and Spanish.. Resolved complex customer inquiries and managed active cases efficiently.. Delivered exceptional support while meeting company KPIs and quality standards.
Habilidades
EnglishSpanishCustomer servicePhone etiquetteHandling challenging customers
Publicado en CazVid - 3 oct 2026