Alfonso - Welcome to CazVid!

Panamá,Panamá,Panamaen

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Skills

Languages

en(Native)

Experience

Supply Chain Management

Philips Panama

January 2019 - December 2024

Field Support Agent

Grainger Panama

July 2018 - September 2018

OP Agent

DELL Panama

February 2016 - April 2018

Collected customer feedback and made process changes to exceed customer satisfaction goals, Create order from online customers and offline order from Sales department, Collected customer feedback and made process changes to exceed customer satisfaction goals.

Supervisor customer services and Tech support

Star Contact EGS

2013 - 2016

Built customer loyalty by placing follow-up calls for customers who reported product issues., Developed effective relationships with all call center departments through clear communication.