Hospitality and customer service professional with experience in reservation management, customer support, and digital content creation. Skilled in communication, teamwork, and creative design to enhance guest experiences and digital engagement.
Provided in-person and telephone customer service, focusing on guest satisfaction and communication.
Handled reservation tasks, including use of hotel management systems and supervision of booking processes.
Created social media graphics and content, contributing to the company's digital marketing efforts.
Managed digital content and editorial calendars to maintain engaging online presence.
Grupo Rosario Hotelería y Turismo
Use of the CLOCK hotel management system, Reservation agent and supervision of telephone and email reservations.
HOTEL SUITES CAMINO REAL
Customer service in person and by telephone.
Orbita Viajera - Travel Agency
Creation of social media graphics and content, Transcription and preparation of packages.
Club de Viajes ADT/UCB - La Caja de Viajes
Responsible for the editorial calendar and continuous search for relevant information for digital content creation.
Bachelor's Degree
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Collaborated within teams across multiple roles, demonstrating adaptability and leadership in various settings.
