Versatile data analyst with a strong background in financial services, skilled in financial modeling, data analysis, and leadership.
Leveraged statistical tools and techniques to interpret complex datasets and generate actionable insights.
Built and maintained financial models to project revenues, expenses, and investment outcomes.
Managed a team of analysts to coordinate data projects and ensure quality deliverables.
Designed and implemented reporting dashboards and automated reports for executive review.
TELEPERFORMANCE
Customer and technical support for Android OS mobile terminals.
STREAM GLOBAL SERVICES
Technical support agent, Sales representative, Customer service agent for Dell computers and Alienware system consumers (Final, and small-medium business consumers).
SYKES EL SALVADOR
Provide support for any related questions to credit card charges, monthly statements, and monthly payments.
FOCUS EL SALVADOR
Retention, Sales & customer service agent for USA, UK, and Australia.
Engineering systems and networks
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