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Zenani
AI Training Generalist (LLM & Linguistics)
Contato
Competências
Demonstrated experience with Microsoft Office.
Demonstrated experience with Excel.
Demonstrated experience with Email systems.
Formação acadêmica
Idiomas
Resumo
Professional profile
Experiência
AI Training Generalist (LLM & Linguistics)
Trained AI models using linguistic annotation and structured prompts.. Delivered datasets for LLM fine-tuning, classification, and generative tasks.. Maintained annotation consistency across evolving guidelines.
Data Science Intern
Built predictive models and cleaned datasets for platform optimization.. Applied Python and statistical methods to real-world business problems.
Intern: Data Science & Entrepreneurship
Supported platform development and strategic planning with Old Mutual.. Analyzed business datasets to identify growth opportunities.
Customer Service & Sales Roles
Delivered tailored solutions and exceeded service targets.. Built strong customer relationships through proactive engagement.
Social Media Manager & Marketing Strategist
Created marketing content and expanded client base through strategic campaigns.
Technical Support Agent & Real-Time Data Analyst Shadowing
Delivered frontline technical support, resolving hardware/software issues.. Worked with CRM platforms, VPN systems, and ticket booking tools to manage client requests.. Maintained accurate documentation of support interactions.. Shadowed Real-Time Data Analysts (Apr–May 2026) to learn occupancy management, absenteeism tracking, and productivity optimization.. Proposed workflow improvements aligned with RSA labor standards.
Operations & Procurement Support
Assisted with supplier coordination and documentation.. Maintained accurate records and supported daily office operations.. Ensured timely procurement and inventory updates.
Data Science Intern
Conducted research and data analysis to support financial and operational decisions.. Studied gaps in processes and proposed improvements for business growth.. Assisted in reporting and documentation to enhance efficiency.
Entrepreneurial, Business & Research Intern
Collected and analyzed datasets to identify market gaps and opportunities.. Conducted entrepreneurial research to support early-stage business development.. Applied data-driven insights to strengthen strategic planning and innovation.
Customer Service & Sales Representative
Handled client queries and maintained data accuracy.. Demonstrated strong communication and multitasking skills.. Managed workload effectively in high-pressure environments.