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Yordan
Tour guide and customer service
Contato
Jinotepe, Carazo Department, Nicaragua
Disponível na CazVid
Competências
Project ManagementExperto
Led planning, execution, and delivery of technical projects, coordinating teams and resources.
Software Development LifecycleAvanzado
Oversaw phases from requirements gathering to deployment in various software projects.
Client CommunicationIntermedio
Maintained stakeholder engagement and managed expectations throughout project execution.
Agile MethodologiesIntermedio
Implemented Agile practices such as Scrum and Kanban to improve project delivery efficiency.
Formação acadêmica
UCN University
Completed 2020
High School
InsOtute Padre Benito la Plante
Completed 2015
Resumo
Dedicated project manager with extensive experience leading software development teams, managing client relationships, and applying Agile methodologies to enhance project outcomes.
Principais conquistas
- Led cross-functional teams to deliver multiple software projects on time and within budget.
- Managed client relationships, ensuring clear communication and satisfaction throughout project lifecycle.
- Developed project plans, schedules, and resource allocations for complex technology initiatives.
Experiência
Tour guide and customer service
Volcano Day
March 2024 - April 2025
Tour guide and customer service
Customer Service
INSPIRO Nicaragua
September 2022 - October 2023
Customer Service
Customer Service
SITE–Nicaragua
January 2021 - September 2022
Customer Service
Customer service
IBEX-Sam’s Club
June 2020 - December 2021
Customer service
Habilidades
Project ManagementSoftware Development LifecycleClient CommunicationAgile Methodologies
Publicado na CazVid - 17 de mai. de 2026