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Yolanda
Sales Agent
Contato
Competências
Demonstrated experience with Writing.
Demonstrated experience with Marketing management.
Demonstrated experience with Problem-solving and logical thinking.
Demonstrated experience with Sweeping, mopping and general floor cleaning.
Demonstrated experience with Cleaning and disinfecting surfaces.
Formação acadêmica
Idiomas
Resumo
Professional profile
Experiência
Sales Agent
Making outbound calls to potential clients. Promoting the company’s investment training services. Qualifying leads. Scheduling appointments with consultants. Maintaining accurate client records. Providing professional customer service while working towards sales targets
Telemarketing
Educating and empowering people about trading and investing in the financial markets. Arranging consultations with experienced consultants. Explaining investment opportunities and how the markets work
Call centre trainee
Developing proficiency in customer service. Telephone etiquette. Effective communication. Appointment setting. Objection handling. Data capturing. Professional call centre operations
Office Administration Training Programme
Gaining practical experience in administrative support. Data capturing. Filing. Document management. Scheduling. Professional office procedures
Call Centre Trainee
Completed workplace training. Developed communication skills. Teamwork. Responsibility. Professional workplace skills
General Cleaning & Workplace Support
Assisted with keeping working and public areas clean, neat and safe. Performed routine sweeping, mopping, dusting, wiping and rubbish removal. Helped maintain clean walkways. Worked efficiently while completing several duties during the day. Followed instructions and worked cooperatively with others. Reported problems or maintenance issues noticed while cleaning
Grade R Teacher Assistant
Assisted the Grade R teacher with the daily care, supervision and support of young learners.. Helped children with classroom activities, learning exercises and age-appropriate tasks.. Supported children with daily routines while encouraging good hygiene and behaviour.. Helped maintain a clean, organised and safe classroom environment.. Provided individual attention and encouragement to children who needed additional support.
Aftercare Assistant
Supervised children during aftercare and ensured they remained safe and properly cared for.. Assisted children with homework, activities and structured play.. Supported children's routines and encouraged respectful behaviour.. Helped keep the aftercare environment clean, organised and safe.. Provided patient and caring support to children throughout the aftercare period.
School Assistant / Childcare Support
Supported young learners with daily school activities and routines.. Supervised children and assisted with their general care and safety.. Helped maintain a clean and welcoming environment for learners.. Provided encouragement, patience and assistance to children when needed.
Family Childcare & Household Support
Provided regular care and supervision for eight younger siblings.. Assisted with meals, bathing, dressing, school preparation and daily routines.. Helped younger children with homework, activities and learning.. Prepared simple meals and snacks while maintaining good hygiene.. Kept children's spaces clean, organised and safe.. Provided emotional support, patience and encouragement when children needed help.. Took responsibility for children's safety and wellbeing when assisting with their care.