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yancarlo
Entertainer / Interim Entertainment Supervisor
Contato
Competências
Experiencia demostrada en Customer Service & Guest Relations.
Experiencia demostrada en Customer Inquiry Handling.
Experiencia demostrada en Complaint & Conflict Resolution.
Experiencia demostrada en Customer Satisfaction.
Experiencia demostrada en Active Listening.
Formação acadêmica
Idiomas
Resumo
Entertainer / Interim Entertainment Supervisor buscando nuevas oportunidades
Experiência
Entertainer / Interim Entertainment Supervisor
Led a team of 5–8 entertainers and managed daily schedules.. Resolved guest complaints and conflicts in real time, using problem-solving skills under pressure.. Served as the main liaison between guests and management to communicate concerns and support issue resolution.. Supported a high-quality guest experience in a fast-paced hospitality environment.
Entertainer / Guest Experience Animator
Provided direct customer interaction, personalized assistance, and information to hotel guests.. Supported guest satisfaction by creating a welcoming environment and responding to guest needs.. Applied active listening, cross-cultural communication, and teamwork in a fast-paced, high-volume setting.