Yamkela

Project Coordination and Business Operations Support

Provided project coordination and business operations support across ICMS-related activities, ensuring tasks, updates and action items were captured and followed up timeously.. Prepared accurate meeting minutes, action logs, agendas, progress updates and written communication for review by managers and stakeholders.. Compiled and maintained monthly operational reports, including Billing, KRI and MPR reporting, with attention to accuracy, completeness and deadline management.. Supported document control by organising information, maintaining records, tracking approvals and ensuring documentation was easy to access for business users.. Liaised professionally with internal stakeholders to obtain updates, confirm actions, clarify requirements and support alignment across teams.. Assisted with business process improvement, administrative support and operational follow-ups where required by the team.. Used Microsoft Word, Excel, PowerPoint, Outlook, Teams and Copilot to draft documents, prepare reporting inputs, coordinate meetings and improve turnaround time.