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Wilfren
Dispatcher
Currículo em vídeo
Contato
Competências
Expertise in managing shipment tracking, carrier vetting, and ensuring timely delivery operations.
Proficient in addressing customer inquiries, updating stakeholders, and maintaining organized client records.
Effective in providing clear, timely information to clients and internal teams to facilitate operations.
Capable of assessing market rates and factors influencing transportation costs for quoting purposes.
Formação acadêmica
Idiomas
Resumo
Experienced in shipment tracking, client communication, and carrier vetting, Wilfren specializes in optimizing supply chain operations and enhancing customer satisfaction.
Principais conquistas
- Streamlined shipment tracking processes, enhancing real-time visibility and issue resolution.
- Provided accurate transportation quotes, improving client satisfaction and operational efficiency.
- Vetted and selected reliable carriers, ensuring timely deliveries and reducing logistical disruptions.
Experiência
Logistics Coordinator
Track shipments in real time, monitoring delays or issues., Verify pick-up and delivery confirmation and update records accordingly., Keep customers informed about shipment status, delays or issues., Work with warehouse staff, and the customer service team to ensure smooth logistics operations.
Logistics Coordinator
Provide potential clients with quotes based on factors like distance, vehicle type, transport method (open or enclosed), and current market rates., Identify and vet carriers to ensure they are reliable, insured, and meet industry standards., Coordinate pick-up and delivery times that fit the client's schedule., Connect individuals or businesses needing to transport vehicles with carriers., Coordinating logistics and managing the overall transport process.
Customer Care Advisor
To escalate problems for the technical department or other members of the product team., To update and maintain organized customer information in the company database., To provide information about new and existing products and services.
Habilidades
Transcrição do vídeo
Wilfren
Hello everyone, my name is Rupana Calita, I'm 30 years old and I'm from Colombia. I've been working in this industry for over two years. I like and enjoy solving issues and making sure that everything runs smoothly. I consider myself a very organized and detailed person. A person who can adapt easily to new systems and new environments and who is always willing to learn new stuff and can learn in a fast way. Thanks for watching my video.