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Assistant Store Manager
Assistant Store Manager open to new opportunities
Partner with the store manager to drive sales results through exceptional store standards, positive customer interaction and execution of company strategies.. Ensure all associates are well rounded in customer engagement, merchandising and shipment.. Processed daily shipment, opening and closing procedures including nightly deposits.. Presentation and cleanliness of the store, making sure merchandise is properly placed, filled in and organized.. Processed damages as well as mismates on a weekly basis.
Coaching collaboration between the support team and selling team to deliver a fluid customer experience.. Developing associate engagement/participation in opening rewards cards and capturing customer emails.. Managing a total employee population of 30 associates.. Preparing daily zone sheets and assigning reward goals to associates weekly.. Oversee staff development and training of new employees, which includes cash handling procedures, customer servicing and product.. Assisting customers with returning/exchanging products and relaying their concerns to senior management.. Conducting closing walk-throughs of the sales floor to make sure closing procedures are followed.
Handled daily activities; coaching associates to deliver an individualized experience, store operations and merchandise placement.. Managed a team of 10 associates and 2 key holders.. Reported weekly inventory cycle counts and order placement.. Ran daily operations of the store; including hiring, scheduling, progressive discipline and payroll administration.. Administered monthly associate performance evaluations to encourage performance and redirect.
Work with the merchandising team to make effective merchandise placement decisions with consideration for sales per square foot, overall look and planned merchandise flow.. Encouraging staff with daily morning meetings to meet sales goals, accomplish tasks through team work and debriefing them on new merchandise.. Conducting opening and closing store procedures.. Preparing bank deposits and sending nightly deposit amounts to the account manager.