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Victoria
Independent Medical Courier
Contato
Competências
Demonstrated experience with Patient & Client Relations.
Demonstrated experience with Case Management Support.
Demonstrated experience with Insurance Verification.
Demonstrated experience with Medical Records.
Demonstrated experience with HIPAA-Conscious Documentation.
Formação acadêmica
Resumo
Independent Medical Courier open to new opportunities
Experiência
Independent Medical Courier
Coordinate timely pickup and delivery of organs, medications, and other medical shipments to healthcare facilities and residential locations.. Scan and track shipments at pickup and delivery; obtain signatures and maintain accurate delivery documentation.. Communicate with patients and facilities regarding delivery schedules and status updates.
Case Manager (Remote)
Provided patients with case updates and guidance on insurance-related questions through inbound and outbound communication.. Maintained medical records and coordinated follow-up tasks to support case progression.. Shared educational resources related to gastroenterology medications and clarified program information.
Legal Compliance Specialist
Processed medical records requests and subpoenas with attention to documentation and compliance requirements.. Communicated request status to patients and attorneys by phone and email.. Managed inbound and outbound inquiries and tracked records-related follow-up.
Intensive Outpatient Coordinator
Coordinated medical leave and return-to-work documentation for patients, employers, and disability carriers.. Processed provider orders and distributed required documentation to appropriate parties.. Oversaw scheduling and coordination for 12 intensive outpatient group sessions.
Pre-Registration Specialist
Verified and updated insurance coverage, patient demographics, and registration records.. Coordinated procedure authorizations, estimates, imaging and surgery scheduling, and patient status updates.. Handled payment collection, billing and CPT code-related tasks, workers’ compensation accounts, and records transport.
Customer Care Representative
Provided customer support on health plan benefits, pharmacy services, prescription fulfillment, and mail-order options.. Assisted with intake, screening, referrals, and coordination of healthcare services.. Explained plan offerings and resolved member inquiries using established systems and procedures.
Medical Receptionist
Scheduled physician appointments and assisted members with primary care physician changes and provider searches.. Updated health insurance information and responded to member questions.