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Tyfanny
Teleoperator with Customer Service and Sales Expertise
Contato
Lima, Lima Province, Peru
Disponível na CazVid
Competências
Customer Issue ResolutionIntermediate
Handled customer complaints and inquiries ensuring satisfaction and loyalty.
Sales and Service PromotionIntermediate
Closed sales and offered services/products effectively to clients.
CRM ManagementBeginner
Registered and managed client data in Customer Relationship Management systems.
Communication SkillsIntermediate
Used empathy and assertiveness to resolve issues and promote products.
Social Media ManagementBeginner
Assisted in managing social media presence and marketing efforts.
Formação acadêmica
Business Administration
Universidad Nacional Mayor de San Marcos
Completed 2027
Idiomas
SpanishNative
EnglishIntermediate
Resumo
Experienced in resolving customer issues, sales, and CRM registration with a focus on empathetic communication and client engagement.
Principais conquistas
- Resolved customer issues effectively demonstrating empathy and assertiveness
- Concluded sales and promoted services/products to clients
- Managed CRM registration for general and potential clients
Experiência
Teleoperator
Gss Group
08/2024 - 12/2024
Customer issues resolution with empathy and assertiveness, Closing of sales and offering of services and products, CRM registration of general and potential clients
Habilidades
Customer Issue ResolutionSales and Service PromotionCRM ManagementCommunication SkillsSocial Media Management
Publicado na CazVid - 3 de jul. de 2025